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MY 02 SIM HAS BEEN BLOCKED!!!

Anonymous
Not applicable
so, my o2 sim has been blocked for quite a long time now.
and i really dont know what to do with it.
I DONT NEED THE PUK CODE, cos when i put my sim in, it never says "enter PUK code" :womanindifferent:
so i really dont know what to do. i have contacted customer services, and i am waiting for a reply.

ANYBODY KNOW WHAT MIGHT BE WRONG????


thaaaanksss xxxx
Message 1 of 8
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Anonymous
Not applicable
If it is PAYG when did you last top up or use it?
Message 2 of 8
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Anonymous
Not applicable
i dont know when i last topped up on that sim.
since then, i have bought a new o2 sim, but i hav £7.06 on that blocked sim, and i need the credit.
Message 3 of 8
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Anonymous
Not applicable
When my daughter got a new sim they just transferred the credit over from the old to new sim.
Message 4 of 8
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Anonymous
Not applicable
how do u do that?

xxx
Message 5 of 8
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Anonymous
Not applicable
Do you mean how did we transfer the credit?? If so when the new sim came through, i just phoned o2 and asked them and they could see how much credit she had on old one and transferred it onto the new one.
Message 6 of 8
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Anonymous
Not applicable
ooowh, coool cool grin
what number do you ring?
Message 7 of 8
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jonsie
Level 94: Supreme
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