@Cellnet
There's no extra charge for 4g or 5g so you aren't paying for something you aren't getting.
Slow speeds are down to network congestion which is something that O2 suffers from in many places.
Alternative networks may provide better speeds in your area and should be the first priority over price.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
