Re: Lost images & videos - Page 3

Beenherebefore · ‎31-03-2016

I can no longer see images and videos in posts....it was OK a couple of days ago......I posted a laughing Li meme.

I'll post one here and see if I can see it.

"My life is a facsimile of a sham"

gmarkj · ‎31-03-2016

Now that is interesting, as I get some images not loading (on PC, Win 7 and Chrome) but assumed that was down to work laptop...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Beenherebefore · ‎31-03-2016

So it's a conflict in Lithium between Win10 and latest Chrome version.

"My life is a facsimile of a sham"

Toby · ‎31-03-2016

Hi guys,

I can raise this with Lithium if needs be. Are we saying its the Chrome browser where you're seeing most issues?

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

jonsie · ‎31-03-2016

Just tried Windows 10 on Chrome and get the same issue. Chrome updated a couple of days ago. Fine on FF which is my usual browser for the community.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Beenherebefore · ‎31-03-2016

@gmarkj wrote:
Now that is interesting, as I get some images not loading (on PC, Win 7 and Chrome) but assumed that was down to work laptop...

@gmarkj can you go onto Sky Community to The Lounge > Off Topic and check out the images and videos please.....you can go on as a guest and view. The problem is manifested whether you're logged in or not.

"My life is a facsimile of a sham"

Beenherebefore · ‎31-03-2016

@Toby wrote:
Hi guys,
I can raise this with Lithium if needs be. Are we saying its the Chrome browser where you're seeing most issues?

Yes, it's a conflict between Win10 and latest version of Chrome specifically

"My life is a facsimile of a sham"

Bambino · ‎31-03-2016

Possibly an ad blocker or a different add-on you use in Chrome?

I DO NOT WORK FOR O2

gmarkj · ‎31-03-2016

I think (although not sure as not many threads with photo/video) they are ok.
If you know of some that you specifically want me to look at then I will do later/tomorrow...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Beenherebefore · ‎31-03-2016

@Bambino wrote:
Possibly an ad blocker or a different add-on you use in Chrome?

I tried with all the Adblock/Adblock+/Flashblock/Ghostery disabled but no change.

Also why is it only other members' images/videos I can't see but I can see my own....doesn't make sense unless it's Profile related.

"My life is a facsimile of a sham"

Martin-O2 · ‎31-03-2016

@Beenherebefore wrote:

@Bambino wrote:

Possibly an ad blocker or a different add-on you use in Chrome?

I tried with all the Adblock/Adblock+/Flashblock/Ghostery disabled but no change.

Also why is it only other members' images/videos I can't see but I can see my own....doesn't make sense unless it's Profile related.

Can you try viewing the same images when signed out. I'm wondering if it has something to do with your profile on lithium forums.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?