Re: Loss of data

Wilma · ‎06-12-2018

As you have a contract with me to provide a service which you have failed to do today, im looking for compensation as i pay my account when its due i keep up my contract with you, but today with loss of coverage my job was affected as i need to be in contact with parents of my service users of special needs, which i was unable to do today.. in these times of technology i find this unnacceptable

MI5 · ‎06-12-2018

Check the t&C's.
The service is not guaranteed 100%

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎06-12-2018

@Wilma

This isn't O2 you are talking to, it's a customer forum. The service is being restored now so you wont get anything for today https://status.o2.co.uk/

Veritas Numquam Perit

Anonymous · ‎06-12-2018

Actually I think you will find it’s YOU that has a contract with O2 not the other way around

Marjo · ‎10-12-2018

Hi @Wilma, and thanks for your comments earlier. We have an official topic about issues with the network so we're locking this thread to keep the conversation in one place. Please use this thread to find out our latest updates and share your feedback.

Thanks,

The community team.