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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Bad customer service

@2 day ago placed order for new phone and plan. they promissed next day delivery. after 2 days i realise my order been canceled with out any notes. After whiting 45 min on customer service call iwe been past for 4 advisers and on end ive been just sw...

Voicemail rings

Help does anyone know how to extend the rings on my phone before voicemail cuts in?

Paulhc by Level 1: Joiner
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Resolved! Are Aerial Communications Legit?

I got two Blocked calls today - from Aerial Communications. If you look them up, they say they are working with 02 and based in Fareham. They knew my name, how much I paid a month, and that my contract was up. They wanted to offer me a better rate wi...

Anonymous by Not applicable
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Upgrade, but via a third party

I have a number of phones on O2 contracts, one of which is now telling me that it is eligible for upgrade, though it does still have 6 months to run on the contract.I normally use a third party provider to source my phones and contracts, as this alwa...

Smart watch

I have been wanting to get myself a smartwatch but it has to be practical. So far, I have only came across two brands which hold my interest. Due to the solar charging and power reserve capabilities. So one is Garmin who make a bunch of GPS, Solar Po...

anticpated by Level 30: Meditator
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Customer service agents

all customers service agents are really cheaters didn't solve my issue almost more then month still charging me extra calls so many time they promised but nothing happen my number is xxxxxxxxxx [mod edit: Please do not post phone numbers on the publi...

Rana111 by Level 1: Joiner
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VoNR

Voice over New Radio. This is a technology which allows you have 5G bandwidth for data streaming whilst using the 4G part of the signal to carry your voice over the network. Samsung is working on technology which will allow crystal clear broadcasts a...

anticpated by Level 30: Meditator
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Different tariff prices for the same amount of data

how come the airtime price changes depending on the phone? I understand the device charges but surely a 20gb tariff is the same no matter which phone it is??? iphone 13 pro - 20gb tariff is £26iPhone 12 Pro - 20gb tariff is £24

alidon by Level 1: Joiner
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Changing from iphone 7 to either iphone 11 or 12!

I'm looking to upgrade my phone to either a 11 or 12, but I'm not sure which to go for. My iPhone 7 is great but I want something a little better. I'm only looking for the camera to be better to be honest and also everything to be a little quicker. I...

ATomk by Level 1: Joiner
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Samsung Galaxy S22 due for release

Proper details are thin on the ground however a summary would be this. Optimised battery sizes due to the Exynos 2200 chipsetAMD mRDNA 2 GPU onboard SoC along with 5GUltra means Note and Plus means Pro in terms of marketting.The benefits from the bet...

anticpated by Level 30: Meditator
  • 2682 Views
  • 0 replies
  • 0 kudos