Here's some info which AFAICS has not been communicated to users effectively (from email dated 31-10-2012):
Leonard, can you please sort out the login issues on the O2 site (or at the very least, on the forums!), as it's driving me (and I'm sure loads of other users) absolutely nuts.
1) I have to login several times a day, just to post a quick reply to anything. This is very stupid and annoying to users — as seriously expecting users to have to re-login every half an hour (I kid you not, it is around 30 mins offsite, before then forced to re-login!) if they haven't been on the site makes them not bother to post eventually.
2) Re-login means having to enter my FULL email address everytime (rather than my username, as we used to be allowed), along with my password: why?
3) More poigniently, the above details have to be entered in full every time, as the site does not have a "remember login name" function for that section, compared to nearly all other sites that have a tick-box to remember it (even all my banks have it!). And autocomplete computer functions do not work on thoe login boxes either.
Can you get this sorted out ASAP, as it's driving us all insane.
I have listed this in every forum so ALL users can see the current O2 mods stance on the log-in issues, as it is very important info for every O2 Community forum user to be aware of —regardless of which of the several O2 forums they may follow on here— as the log-in issues have not been advertised to all users.
Hope this helps you, when you're patiently wondering why you have to logging-in for the umpteenth time in 24 hours. 😉
MOD EDIT: Subject title edited
Surely one post is enough, spamming the forum just spoils it for others!
You've just lost any sympathy you may have had for your point.
I thought My Laptop had broke or I really do need to go to Opticians.
Ill pm Leonard or Toby to get others removed or were going to get things confused.
Please, one post is enough. We share the frustration. but lets keep the forum nice and tidy.
Remember I like things to be organised lol
I don't think you regulars realise that many users just follow ONE of the separate forums (I tend to just use the "Apple iOS Devices (iPhone, iPad, etc.)" one generally).
Please think of how other non-cross-platfrom users use the forums, not just your own cross-forum usage.
Hence my posting of the log-in issue across forums, so EVERYONE can gain some understanding of what's currently going on, and not just a select few on one forum – ie. done for the gain of the many, not the few.
I haven't seen anyone else drive through this issue on here amongst all the postings, so at some stage someone has to finally stand up and articulate such issues for the benefit of everyone else.
Tell me who around here isn't fed-up with having to log-in with full details each and every 30 mins.
it has been discussed to death and leonard has posted this in one of the discussions http://community.o2.co.uk/t5/Discussions-Feedback/O2-Community/m-p/338802#M26385
Cross posting is very bad form please delete all that have no replies and yes all flagged to the mods
Thing is, it has been flagged as an issue even during the beta so I believe every one of the regulars have mentioned it at some point. In o2's defence the plus point has been the security and zero spam since Lithium which had been the biggest gripe.
It's not an easy process to get things changed within a live environment as there are many levels of change management to go through. That isn't an overnight action as if it goes wrong there would be bigger problems.