LOGGING-IN: ISSUES

[jimthing0]

Here's some info which AFAICS has not been communicated to users effectively (from email dated 31-10-2012): 

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jimthing0 wrote:

Leonard, can you please sort out the login issues on the O2 site (or at the very least, on the forums!), as it's driving me (and I'm sure loads of other users) absolutely nuts. 

Issues: 

1) I have to login several times a day, just to post a quick reply to anything. This is very stupid and annoying to users — as seriously expecting users to have to re-login every half an hour (I kid you not, it is around 30 mins offsite, before then forced to re-login!) if they haven't been on the site makes them not bother to post eventually. 

2) Re-login means having to enter my FULL email address everytime (rather than my username, as we used to be allowed), along with my password: why? 

3) More poigniently, the above details have to be entered in full every time, as the site does not have a "remember login name" function for that section, compared to nearly all other sites that have a tick-box to remember it (even all my banks have it!). And autocomplete computer functions do not work on thoe login boxes either. 

Can you get this sorted out ASAP, as it's driving us all insane. 

Yours, J 

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I have listed this in every forum so ALL users can see the current O2 mods stance on the log-in issues, as it is very important info for every O2 Community forum user to be aware of —regardless of which of the several O2 forums they may follow on here— as the log-in issues have not been advertised to all users. 

Hope this helps you, when you're patiently wondering why you have to logging-in for the umpteenth time in 24 hours. 😉  

MOD EDIT: Subject title edited

[adamtemp64]

I have requested all posts removed and the user to be asked to remove kudos statement (did that the other day as well and toby allowed it!!!)

These forums are out of control with kudos request etc in signatures (looks like begging to me).

We have had zero spam since the lithium change if it is too hard to login each time then find a forum that has wat you want

Looks like the mods have just cleared up the mess

[Liquid]

I had a kudo sig a while ago and was disallowed (in retrospect I agree with)

Didn't realise this thread had discussions:( my old post in iOS version is gone:( can't be bothered to type it again. I no longer support this issue.

[adamtemp64]

@liquid the mods have delete all the cross postings

[Liquid]

Yh I figured just wish I'd of thought to copy my post across haha. I'm glad they're all gone now:) ridiculous!

[Anonymous]

Hi everyone,

I would love to make it easier to log in as well. However, because the login functionality is connected to the MyO2 portal, we have to consider the wider impact any changes might have.

We're looking into all options to make it easier for you to login and stay logged in though.

Cheers,
Leonard

[jonsie]

It's been well documented as well as to the ways round this. ie. auto reload and last pass extensions etc.

[Anonymous]

Careful with continued spamming as I flagGED one last week who had a genuine complaint but then kept spamming posts, he went too far then got banned

[Bambino]

If the OP gets banned because of the excessive spamming he won't have to worry about his logging in issues.

[sheepdog]

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@Bambino wrote:

If the OP gets banned because of the excessive spamming he won't have to worry about his logging in issues.

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He shouldn't be banned. It's a fair representation of all our frustrations though I must add, probably a little more thought next time in regards to cross-posting and PM's.

Leonard/Toby/Brad/Abs: is there a sticky about it yet?

[Anonymous]

I did send Leonard a pm a few days ago about making a sticky spam topic but he hasn't replied yet