Is there a UK Customer Service email address?

[Anonymous]

Hi,

I need to forward a couple a couple of emails sent from the foreign customer service email department, does UK Customer Services have an email address?

Thanks,

Andy

[Anonymous]

Have you tried asking O2 UK Customer Service?

[Anonymous]

Have you tried asking O2 UK Customer Service?

Yeah the lady I spoke to didn't know the email address

[jonsie]

You can get the information by clicking Link: here

mycare@o2mail.co.uk

[Anonymous]

Stevy.

I gave that link to someone the other day, and he sneered at me, because it's a webform, not an email address. His problem was a 1500 character limit. FWIW I also hate webforms.

However, I used it myself and I got an email reply, to which I was able to reply, by normal email.

So it does, eventually do the job.

I've given up talking to CS. At least by using this link you get your message and reply on record. Also, they seem to take it more seriously, probably because it's on record. I've noticed that, on recent issues, everybody gets a different message when ringing CS.

[jonsie]

Stevy.
I gave that link to someone the other day, and he sneered at me, because it's a webform, not an email address. His problem was a 1500 character limit. FWIW I also hate webforms.

.....some people! Probably wanted you to write for him too 😐

[Anonymous]

The emails I send via the form go to 02 in India and they reply, I have an issue with my contract and have received emails from India, but I need to forward the emails to UK Customer Services as they have no record of the issue,

[jonsie]

The emails I send via the form go to 02 in India and they reply, I have an issue with my contract and have received emails from India, but I need to forward the emails to UK Customer Services as they have no record of the issue,

Its on the post above
mycare@o2mail.co.uk

[Anonymous]

The emails are sent to India customer services via that address

[jonsie]

They don't go to India but anyway if you want to make a complaint then write here :

complaintreviewservice@o2.com