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Incorrect name on paperwork

Anonymous
Not applicable

The name on my account is incorrect how do i change it?

Message 1 of 4
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Accepted Solutions

MI5
Level 94: Supreme
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Registered:
Speak to CS first http://www.o2.co.uk/contactus
They might ask you to send in some evidence of the correct spelling.
If it's a name change due to marriage etc. the details are here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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MI5
Level 94: Supreme
  • 151720 Posts
  • 649 Topics
  • 28841 Solutions
Registered:
Speak to CS first http://www.o2.co.uk/contactus
They might ask you to send in some evidence of the correct spelling.
If it's a name change due to marriage etc. the details are here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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Curr946
Level 26: Upbeat
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Registered:
If its a clear spelling mistake, they may change without sending in ID. But could also just be the details registered with myo2, and your account might be showing correctly. Would follow the advice from @MI5
Current Phone: Sony Xperia XZ Premium
Message 3 of 4
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MI5
Level 94: Supreme
  • 151720 Posts
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  • 28841 Solutions
Registered:
Hopefully they will slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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