Solved: Incorrect name on paperwork

Anonymous · ‎30-01-2017

The name on my account is incorrect how do i change it?

MI5 · ‎30-01-2017

Speak to CS first http://www.o2.co.uk/contactus
They might ask you to send in some evidence of the correct spelling.
If it's a name change due to marriage etc. the details are here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎30-01-2017

Speak to CS first http://www.o2.co.uk/contactus
They might ask you to send in some evidence of the correct spelling.
If it's a name change due to marriage etc. the details are here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Curr946 · ‎30-01-2017

If its a clear spelling mistake, they may change without sending in ID. But could also just be the details registered with myo2, and your account might be showing correctly. Would follow the advice from @MI5

Current Phone: Sony Xperia XZ Premium

MI5 · ‎30-01-2017

Hopefully they will

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.