In O2 Skipton shop today

[Anonymous]

I went into town shop to ask same lovely lady who sorted me out the other day if she could make facebook icon big as it disappeared under store icon

Stavros = long time general manager of shop who has helped me several times was on phone saying he's short of staff atm ... but multitasked saying to me 'just a minute'

Apparently Kirsty is lovely lady who helped me recently ... she was not in shop today ... but ... very young Ben was trying desperately trying to help a caller who's line was breaking up told me so

Whilst patiently waiting to be attended to I had a play on an iPad good A5 size = I WANT AN iPAD NOW 

Ben did what I called in shop for, I was just passing by

I said rightly or wrongly that I was a member of the O2 forum & we advise best time to contact Customer Services is early in the morning ... & ... my words here = 'forget live chat' ... I know the regular high end members do not usually say so bluntly  ... Ben had been desperately trying to get caller to contact Customer Services

Please can @MercedesS feed back to the powers that be:- Stavros does a great job as general manager of shop, Kirsty who helped me very recently as described above  ^  ^  ^ ... & ... young Ben today

[MercedesS]

Helo @Anonymous

It is great to hear you had a nice experience! And thanks for sharing it 

And... I want an Ipad too