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I am having mobile conversations dropping out

Harryo
Level 1: Joiner
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During mobile conversations I the recipient suddenly can't hear me and some times I can't hear them

I have registered this with O2 on their system and they "We will contact you within 24 hours but never do

How do i resolve my problem

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MI5
Level 94: Supreme
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@Harryo 

Start off by going in store, with photo ID, and ask for a new sim.

Guide: How can I sort out my network issues? 

https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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