How do i contact Microsoft to sort out an account issue. One Drive still lost
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04-02-2020 20:12 - edited 04-02-2020 20:22
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04-02-2020 20:12 - edited 04-02-2020 20:22
Hi
Is there any means to get personal account problems solved by Microsoft?
After signing into Microsoft starting my laptop for the day. A notification appears
ONE DRIVE ISN'T SIGNED IN Please enter your sign in to start syncing again
When OK is pressed and I sign in by password it tells me that I'm signing in for another account!
Puzzled and need to get to the bottom of the meaning of this.
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on 04-02-2020 20:39
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on 04-02-2020 20:39
- 707 Posts
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on 04-02-2020 21:37
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on 04-02-2020 21:37
This is looking positive. Sign in here looked ok. Email ok . Microsoft does note there are problems with some of their areas
I hope when i next sign in One Drive pops up - else im going to have to save this link each time , maybe !
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on 05-02-2020 13:54
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on 05-02-2020 13:54
@Bambino wrote:
@Jenny105
https://support.microsoft.com/en-gb/contactus/
Hi I tired the link Bambino . Discoveri ng 2 things
Microsoft are admitting to problems with some areas of accounts (not admitting to which)
My One Drive does not have the same email address as my Microsoft account
The microsoft account email was changed in 2019.
So should one drive automactically have chnaged too or are they independent
Is there a way to change one drive email
Or do i change the Microsoft account email back to rechange it at a later date???????

