How do I provide positive feedback?

02member · ‎24-03-2018

Hi there,

I've been trying to provide some positive feedback in regards to an o2 store employee since 6th Feb, but I'm finding it impossible to find anywhere where I'm able to do this! I've phoned the store and been given an email address to email but when I did this I got a message saying it could not be delivered. I would have given up a long time ago, its just this employee was so kind, helpful and informative I really want to ensure she is recognised for her service.

Please could you advise how I can provide my feedback to the relevant contact?

Thanks

MI5 · ‎24-03-2018

You have just done it

@Marjo or @Martin-O2 will contact you for specific details and pass it on for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Martin-O2 · ‎26-03-2018

Cheers @MI5! Welcome to the Community! @02member I'll get in touch via private message so I can get the details of your feedback.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
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If you'd like to take part, why not register?

Marjo · ‎26-03-2018

Thanks for the feedback @02member, glad to hear you had a positive experience!