cancel
Showing results for 
Search instead for 
Did you mean: 

Hoax texts

TheRampantWit
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi Guys.  BEWARE !  Just got an apparently HOAX text from a mobile number apparently pretending to be O2.  It says:

[O2]: Payment for your latest bill could not be processed by your bank.  Please update your billing information via: <link removed>

O2 is .co.uk, not .uk.

I don't think O2 contact customers from a mobile number.

I checked my account, and there is no problem with payment.

If you click on one of these suspicious texts, or answer them, they immediately have a 'live contact' with your phone, and could steal all your contact details and bank or other account details.  If you answer, they will want to get your financial details through their questions.  It's happened to me!

Therefore just DELETE such messages immediately without opening them.

Thanks for reading this.

Message 1 of 6
1,313 Views
5 REPLIES 5

TheRampantWit
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Further info: The mobile number used to send this apparent hoax text was:  +44 7544 608932.

Does anyone recognise this?

Message 2 of 6
1,311 Views

MI5
Level 94: Supreme
  • 150787 Posts
  • 645 Topics
  • 28727 Solutions
Registered:

@TheRampantWit 

It's a well known scam.
Block the number and do not follow any links.
Forwrd the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
1,304 Views

jonsie
  • 95080 Posts
  • 611 Topics
  • 7102 Solutions
Registered:

It's a well known scam that's been doing the rounds, loads of threads on here about it. Please edit your post to remove the link so that no one clicks on it.

Message 4 of 6
1,303 Views

Bambino
Level 85: Esteemed
  • 24263 Posts
  • 1055 Topics
  • 3811 Solutions
Registered:

@TheRampantWit  Please remove the link in your post that points to the scam site. In the upper right, go to Options, then Edit Reply.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 5 of 6
1,298 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Thanks for taking the time to report this @TheRampantWit. The more visibility we have on these the less people will be duped. 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? :slight_smile:
signature

Message 6 of 6
1,245 Views