Galaxy S20 Ultra pre-order Delivery

[Statto33]

Has anyone had any update or notification of pre-order deliveries of the Ultra s20. I ordered weeks ago but no updates or notification of possible delivery dates provided.

[MI5]

@Statto33 

You need to call customer service and they can tell you if your order is being processed today or if you are delayed Guide: How to find help & contact O2 

[Statto33]

Ok thanks I'll give them a call

[TMartin]

Did you call them or speak to them? On chat i've been told the order is awaiting dispatch but they can't confirm if it will be dispatched today for delivery tomorrow. I did my pre-order the morning after the announcement

[Crofty]

Is that dispatched to home adress or dispatched to local store for collection

[TMartin]

Ready to dispatch to my home address

[Matt91]

I have had confirmation and tracking number of my S20 ultra order about a hour ago for delivery tomorrow.

[TMartin]

@Matt91 when did you place your pre-order? I placed mine the morning after the announcement

[Statto33]

I ordered 17th Feb so maybe I wasn't quick enough to be in the first batch. Regardless would be nice to be informed.

[Matt91]

I ordered on the 11th soon as the announcment finished. 

The tracking number is also in the "My orders" section of my o2 account if you go on the my orders page then press your order number in blue (should start with ms-) it should open a new page, then see if you see a tracking number toward the bottom of the delivery information bit. Mine is showing the tracking there now.