Received calls from the ID +44 115 794 0099, +442080896259 and +44 20 7883 305323. Each time they rang back the number changed (Spoofing ?)
They were offering to halve by bill for 12 months - very tempting !
They knew my address
My Name
My email address
That my pets name was my security ID.
The amount I pay each month
The date on which I paid my last bill
They required me to supply my pets name (long since departed) and I offered to give any two letters, but that was not sufficient.
They spoke very poor broken English and were difficult to understand. I was transferred to "the manager" who was even harder to understand.
SO......
Was it genuine and I have missed out on an offer ?
OR
As I suspect it was a scam and if it was how come they had so much data about my O2 account. Really worrying.
I requested that they email me so I could back track the source - and I am still waiting for that to arrive.
O2 fraud department is as useful as a chocholate teapot. Tells me could take an hour to speak to someone !
Found one very recent article on line and the O2 answer was, to say the least totally unhelpful.
I think O2 has had a data breach, please prove me wrong !
Terry
