Forum development & bugs updates

[EmilieT]

Hi everyone, 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward

If you spot any further issue too, please let us know in the comments!

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Current issues being looked into

-These have been reported to the platform provider and are being investigated-

• Kudos and posting box window not working correctly in the blog section
• New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
• Read comments stuck in Unread Posts even after being read

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

• Various differences between Mobile view and Full view (list here)
• Size of the homepage header
• Image in the hompage header
• Lack of board structure on the homepage

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Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback 

[pgn]

At least the Kudos counter is working, inasmuch as Kudos is usable in the chat sections of the forum 

[Cleoriff]

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@pgn wrote:

At least the Kudos counter is working, inasmuch as Kudos is usable in the chat sections of the forum 

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But are they registering?

[jonsie]

Seems the forum bean counter has covid 21

[Cleoriff]

Absolutely no change over the weekend. We are stuck in a time warp!!

[LukasB]

@MI5 @Cleoriff We are on this. We will let you know as soon as we know more. We saw it on Friday but still fixing.

[Cleoriff]

Thanks @LukasB . Hope it's sorted soon.

[Mi-Amigo]

Hope all the problems mentioned https://community.o2.co.uk/t5/Discussions-and-Feedback/Forum-development-amp-bugs-updates/td-p/12398... are fixed soon @LukasB 

[TheresaV]

Hi everyone @Mi-Amigo @Cleoriff @jonsie @pgn @MI5 

Just to also let you know that there have been the occasional issues with stats in the past, but it hasn't affected the rewards, so please don't worry  All issues have been raised and are currently being investigated. Once we have an update, we will let you know directly!

[jonsie]

Just get ya fingers out

[Cleoriff]

I see the forum is playing silly B's this morning. Just answered a few questions about 4G being down. The unread box should be empty....nope, all three threads appeared as unread just a few seconds ago. DEEP JOY!!