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Forum development & bugs updates

EmilieT
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Hi everyone, 

 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward slight_smile

 

If you spot any further issue too, please let us know in the comments!

 


 

Current issues being looked into

-These have been reported to the platform provider and are being investigated-

 

  • Kudos and posting box window not working correctly in the blog section
  • New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
  • Read comments stuck in Unread Posts even after being read

 

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

 

  • Various differences between Mobile view and Full view (list here)
  • Size of the homepage header
  • Image in the hompage header
  • Lack of board structure on the homepage

 


 

Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback nerd

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MI5
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Same here
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Mi-Amigo
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New problem..

Just logged onto My O2 shows

Data - information cannot be displayed at this time

I can`t provide screenshot but means I don`t know how much data I have left. I had e-mail a couple of days ago to say I had used 80% but know I haven`t used it all yet but want to keep an eye on useage.

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

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Cleoriff
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Mine's the same on phone. Just showing minutes and texts. No data.

Not checking on PC as it logs me out of forum!

Veritas Numquam Perit

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Mi-Amigo
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@Mi-Amigo wrote:

New problem..

Just logged onto My O2 shows

Data - information cannot be displayed at this time

I can`t provide screenshot but means I don`t know how much data I have left. I had e-mail a couple of days ago to say I had used 80% but know I haven`t used it all yet but want to keep an eye on useage.


Pleased to say, just checked and working now

Hopefully was just a glitch

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

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TheresaV
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Good to hear it's working again @Mi-Amigo but if anything changes, please do let us know!

 

Is the data showing for you too @Cleoriff ?

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Cleoriff
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All back to normal thanks @TheresaV  thumbsup

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Cleoriff
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@TheresaV @Martin-O2 @LukasB 

Another issue I discovered this morning. On Windows PC using Firefox, I'm getting this when clicking onto spellcheck.

Spellcheck.PNG

So basically it's not working. Not tested on phone as that uses autocorrect.

Veritas Numquam Perit

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TheresaV
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@Cleoriff wrote:

@TheresaV @Martin-O2 @LukasB 

Another issue I discovered this morning. On Windows PC using Firefox, I'm getting this when clicking onto spellcheck.

Spellcheck.PNG

So basically it's not working. Not tested on phone as that uses autocorrect.


Good morning @Cleoriff slight_smile

Thanks for letting us know. We are already aware and the team is working on solving this! Will keep you updated!

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Cleoriff
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Thanks @TheresaV wink

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jonsie
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