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I've just been speaking to Meuish in Business Customer Service as I had a query on my latest invoice. It appears I'd gone over my data allowance but had no text to tell me when I'd reached 100%. Had I received a text I would have switched to mobile broadband. Mehuish confirmed I'd not received a text and that the amount charged for the overage was O2's fault. Long story short she is arranging for the additional amount to be credited to me as it was O2's mistake in not advising me when I'd used 100% of my data. She was extremely helpful and very quick to see the problem
Please @Martin-O2, @Marjo or @EmilieT could you feedback to Meuish's manager(s). Thank you.
I should just add I check my data usage, which I've set to the 30th of each month as my bill is either the 29th or 30th, on my phone regularly and it showed me well below the 30gb limit.
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Pleased for you @Glory1 and well done again Meuish...
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@Glory1 wrote:
To add a very happy update to my post. Just received a credit through as promised, and delivered, by Meuish. Meuish you rock 🤩
Brilliant news, thanks for the update @Glory1 
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