Solved: Re: Edinburgh Area - Rubbish o2 Coverage last 2-3 ...

Anonymous · ‎12-11-2013

Can someone please tell me what is going on with o2 coverage in Edinburgh??

About 2-3 weeks ago i started having problems sending and receiving texts - taking ages......then i was having problems accessing internet. Phonecalls started to disappear of go straight onto answer machine. I phoned to complain only to be told that they are working in the area on a mast - should be finished in the next 12 hours. Problem still ongoing 4 or 5 days, and then i got a text from o2 saying they were working on a mast in the area and that was putting more traffic onto the remaining masts - but it would finish on 4th November. Could not believe this!!!!!!!

Here we are a week later (12th November), and i am still having problems sending/receiving texts, problems with internet and now my phone is either not receiving calls - anyone phoning me it just goes onto answering machine most of the time OR i am in a middle of a call and it cuts out completely!!!!! Normally after 5mins and "GPRS" section on phone shows an "E" symbol instead - then it disappears when i try to phone that person back.....

I have a business to run here and the last 2-3 weeks have been an absolute nightmare for me!!!

Seriously thinking of leaving o2 after being a loyal customer for the last 10 years......

You can't be working on the same mast for the last 2-3 weeks!!!!

I have an I-Phone 5 incase that makes any difference....

adamtemp64 · ‎13-11-2013

to the op o2 will be doing prep work for 4g in edinburgh and that may well impact on your issues http://www.o2.co.uk/4g

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perksie · ‎12-11-2013

@Anonymous wrote:

You can't be working on the same mast for the last 2-3 weeks!!!!

They could easily have been working on the mast for 3 weeks, some have taken a month or more to repair for various reasons.

There is nothing in service status for Edinburgh so you should report it to O2:

http://status.o2.co.uk/

I'm not sure how your loyalty could prevent a mast breaking down or repair it any sooner!

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Bambino · ‎12-11-2013

Why would you be running a business solely on mobile phone technology? Even at its best it will never be reliable 100% of the time.

I DO NOT WORK FOR O2

Anonymous · ‎12-11-2013

Hi @Steve2295 ,

If you are on a Business Contract then speak to O2 and ask for a BoostBox.

o2 Link : http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Business)...

MI5 · ‎12-11-2013

Prob not on a biz contract and the next thing will be sick in hospital with no way of contacting their aged auntie with a sick parrott

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎12-11-2013

Perskie - would be nice if o2 informed the customers then if they were working on it for that length of time......

Your loyalty comment doesn't deserve a response...lol

Anonymous · ‎12-11-2013

Bambino - did i say i was running my business solely on my mobile???

If your out of the office - how do you answer ur business phonecalls??

Think.....

Anonymous · ‎12-11-2013

All you guys could you been useful, but you've been so much more.........lol

Anonymous · ‎12-11-2013

Someone please delete this now - waste of time....... thanks

Bambino · ‎12-11-2013

From what I read of your post, you were implying that you were relying totally on your mobile. My error.

It's good that you ticked your own comment as the solution. You obviously just came to the forum to have a moan and that's about it, isn't it? Keep being sarcastic with your comments. You'll get a lot of help here.

I DO NOT WORK FOR O2

O2

Edinburgh Area - Rubbish o2 Coverage last 2-3 weeks