Do you have any major issues that o2 need to sort out poost them here.

[adamtemp64]

Reading this community there are many issues o2 need to address, post them here with links to the original thread and lets hope that after flagging this thread to the community manager Leonard action will be taken.

Open Note To Leonard/Abs.

There have been many threads with issues that needed direct o2 support / Customerservice answers or urgent procedural action. These threads get a response that either you Leonard or abs has taken the issue higher but we see no action.

The regular users (deminshing can only offer help when it is not an o2 issue) need this level of support.

[darrengf]

A wish List for the Forum.

We all would like to come on here and help people out and share our knowledge with them.

No silly naiming structure. There wasnt anything wrong with the original one. The new one has no meaning, confusing and to be honest says at present im a runner, what does that mean? (I dont run at all lol)

o2 own staff present on the Forum and to update with confidence and say they are from o2.

PAYG/PM I understand isnt going to be spilit, so some where to identify what they are when they post questions. (Like my suggestion)

There are more, but these are the quick and easy fix

[Anonymous]

I've looks back over the last 17 pages of the broadband section to compare what I see there with Leonard statistics.

Dates of interest :
4/4/12 the new forum started.
26/6/12 the new admin started.

Data

Date first    Date last                Page No     Unanswered    Days to fill page
30 August 2012    25 August 2012    1            0    
23 August 2012    10 August 2012    2            0                         13
10 August 2012    29 July 2012        3            1                          13
29 July 2012    22 July 2012             4           1                            7
22 July 2012    12 July 2012             5            2                          10
12 July 2012    02 July 2012             6            1                          10
02 July 2012    23 June 2012            7             2                           9
23 June 2012    19 June 2012           8             4                           4
18 June 2012    07 June 2012           9             0                          11
06 June 2012    30 May 2012           10            3                            7
30 May 2012    21 May 2012            11            3                            9
20 May 2012    12 May 2012            12            0                            8
11 May 2012    02 May 2012            13             1                           9
02 May 2012    23 April 2012            14             3                           9
23 April 2012    18 April 2012            15             0                           5
17 April 2012    07 April 2012             16             2                          10
06 April 2012    04 April 2012             17              0    

Graph:

I've ignored pages 1 and 17 from the graph as they are not complete pages.


This is only a small sample of the forum but I see nothing there to endorse Leonard conclusions from his statistics.

[Anonymous]

the hotspot one as i got told to put my name in then i would get a definite if i was one of the first to post but it seemed like hot air thrown around

[adamtemp64]

---

@Anonymous wrote:

the hotspot one as i got told to put my name in then i would get a definite if i was one of the first to post but it seemed like hot air thrown around

---

well a first time poster won it yesterday so I would say it was not rigged in any way.

[Anonymous]

Oops my bad but hey Who dares wins,

[perksie]

---

@Anonymous wrote:
Oops my bad but hey Who dares wins,

---

It wasn't first to post, it was a choice from all the posts.

[Anonymous]

Maybe I had duff info given to me

[perksie]

All I saw was the post by Abs here:

http://community.o2.co.uk/t5/Welcome-News/Review-and-win-an-O2-Pocket-Hotspot/td-p/264664

Says it was open to everyone.

[Anonymous]

No worries mate, all forgotten now. Adams fave person gave me the info