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Data warning

HMahmood
Level 1: Joiner
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Hello,

 

I have been given a 2GB data warning but I have 75GB of data on my contract. I'm confused why this has happened. Please can I have support.

 

Thank you

 

Henna

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MI5
Level 94: Supreme
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@HMahmood 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
Level 76: Forum Legend
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@HMahmood 

 

Check your phone as well, as for somereason, a lot of phones have a data limit warning set at 2GB,. 

 

You can find this in the settings on your phone.. 

For Android its under Data Limit in Settings.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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