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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 43686 Views
  • 213 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35620 Views
  • 45 replies
  • 6 kudos

Mystery Shopper Scam

Hi All, Today I received a call from Akbar claiming he is working with Telefonica O2. He said he got my details from Job Today as O2 has a premium account there. He is offering a Mystery Shopper job with these claims: One day training and I can get G...

Teatime by Level 1: Joiner
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  • 5 replies
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Aerial Direct

I have been brought here via google and a lot of the threads I've seen are from a few years ago so apologies if I'm asking something that has been done to death. I have recently found out my girlfriend has been mis-sold a mobile phone contract, but i...

marcarm by Level 1: Joiner
  • 2246 Views
  • 7 replies
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Stock delays due to covid?

Hi, not sure if this is where to go, please move if it needs to be elsewhere. So I took the offer and upgraded early, I saw the Oppo find X2 was in stock, to which once ordered I was informed it was not and there would be a delay. Does anyone know if...

Adonis by Level 1: Joiner
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  • 4 replies
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Worth the wait for an iPhone 12 Pro

Hi, has anyone waited to get their iPhone 12 pro and felt it was / was not worth the wait. At the moment the wait on the PRO is up to 6 weeks dependant upon the colour, and I am trying to work out if its worth the wait. Its the telephoto lens that at...

JMI by Level 2: Apprentice
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  • 1 replies
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Motorola edge 5g

Hello, I have a question, if I buy Motorola edge 5g in a subscription in o2, should there be a charger in the box, greetings

PavelP7 by Level 1: Joiner
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  • 3 replies
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Contract so expensive

Hi there,Was wondering if anyone could explain to me why my iPhone XS Max contract is so expensive compared to the newest model out right now. I understand you agree to the contract when you first join but I don’t see how this is fair at all? If I wa...

Laura98 by Level 1: Joiner
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  • 2 replies
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Declined contract

Thanks o2 for taking my money upfront and deposit almost 300 £ and get declined contract and now wait for another 14 days to get my money back worse network

Bob5 by Level 1: Joiner
  • 1368 Views
  • 4 replies
  • 0 kudos