Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
My SIM card is not working. Whatsoever. I've turned my phone (Galaxy S8+) off and on, reseated the SIM in my phone, and tested the SIM in another device which didn't work. The SIM in my other phone (iPhone 7) did work in my Galaxy S8+. I've tried nav...
just wondered how long credit check takes, on my track order page it has my order number and order status (says in progress) does this mean my orders been accepted and will arrive Tuesday or will there be further checks b4 dispatch?
I curreently have an HTC U11, however the battery is showing signs of age (short life in when outside in the cold) and the screen is cracked. I've hung onto the U11 for so long because it is fast, has a good camera and the screen isn't too small - no...
Hi! It's my first time in this 'community forum'. And my first impressions are: what a totally appalling forum system/ website this is. Wake up, O2, this is the twenty-first century, you know! Onward, to the purpose of my visit: I've just read https:...
Some years ago our family Skype fell apart. We migrated to Whats App which has worked ok for all ages Now there seems to be a controversy around Whats App. If the furore can be put simply, I'd be glad to learn about it. Keeping in touch with the fami...
Sometimes things can get a little out of hand, whether it’s work, money, kids or something else. On top of that, the COVID 19-induced lockdown means that we are spending most of our time at home, but due to the current circumstances and an uncertain ...
Hi, so I’m having problems trying to connect to O2 WiFi hotspots. At my workplace there is a hotspot for O2 WiFi at Waitrose which I used to be able to connect to and use with no problems. However, about 2-3 weeks ago I went to go use it again and it...
I got a message saying:"O2: Your recent bill was NOT paid. To avoid any fees and continue using your allowances as normal please visit: my-o2-billingservice .com"From this number: 07538 503218
Hi all, in Dec I bought a new O2 phone, I didn't like it and asked to return it under the 14-day cooling off period, I bought a second new phone so I wasn't without one, which I am keeping. After 10 days I'd heard nothing so I chased the refund yeste...
Continue to have poor reception and data speeds for calls and browsing since July 2020. Reported the issue several times but networks team send standard response of there being no issues in the area - East Farndon LE16
