Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 44466 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 36242 Views
  • 45 replies
  • 6 kudos

WhatsApp

Is it impossible to delete contacts from my Whatsapp please ? I have Googled and whatever i found and tried doesnt work

Poppysmum by Level 19: Quirky
  • 1347 Views
  • 7 replies
  • 0 kudos

companys within 02

Hi i hope someone can help me . I have had a man calling me from Think-Comms who says i need to sign a new contract for my wifes phone which is 02 and do this on my laptop , i have been trying to get an answer about this problem for 3 days now and go...

popman by Level 1: Joiner
  • 1029 Views
  • 3 replies
  • 0 kudos

Scam message asking to log in to update payment details

I've informed o2 but worthy of a post as the website the text message directs you to is extremely convincing.From number +44 7983 834463I've recieved a text message this morning from a mobile number asking me to log into my account to update my billi...

Liam548 by Level 1: Joiner
  • 1795 Views
  • 1 replies
  • 0 kudos

losss of service for four days

hi folks I'm looking for advice as to any way to get a meaningful response from network services.First thing Wednesday morning both our phones lost service and checking the status with https://status.o2.co.uk/ showed that there were issues with a loc...

RodC by Level 1: Joiner
  • 1572 Views
  • 5 replies
  • 0 kudos

S21 Delivery notifications and poor DPD performance

Evening everyone,To say I'm disappointed with the release day is an understatement. I've got 2 phones on order, one being a standard S21 for the missus and the other is the S21 Ultra 512gb which has been delayed due to circumstances outside of o2's c...

02 Internet Signal is shocking

I have been with 02 for many years now. I had always had issues before my current contract and phone but blamed my old phone for these issues. I started a 3 year contract over two years ago and have been less than impressed (whats also dispointing is...

neilm555 by Level 1: Joiner
  • 1578 Views
  • 2 replies
  • 0 kudos

Signal strength

My signal strength is very intermittent. I live in central Southampton and it is often very poor, so much so that I have to make calls using web based apps, rather than my use my phone normally.

Not receiving verification texts

I usually get texts to verify ID for various apps and websites like Klarna, Microsoft and HMRC. But recently I'm not getting the verification texts with the codes. I don't know what's wrong or how to fix it.

Dee2 by Level 1: Joiner
  • 1850 Views
  • 1 replies
  • 0 kudos