Data warning

HMahmood · ‎17-07-2022

Hello,

I have been given a 2GB data warning but I have 75GB of data on my contract. I'm confused why this has happened. Please can I have support.

Thank you

Henna

MI5 · ‎17-07-2022

@HMahmood

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎17-07-2022

@HMahmood

Check your phone as well, as for somereason, a lot of phones have a data limit warning set at 2GB,.

You can find this in the settings on your phone..

For Android its under Data Limit in Settings.

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company