DPD Delivery

[Marcuswk]

Any experience of getting a device delivered when you dont have access to the SIM?  DPD refuse to hand package over to me as I cant supply PIN that they send to the SIM number which I dont have access to - getting no help from O2 to resolve this 

[Marcuswk]

Linked to this is there a simple way to contact O2?  The call centre in India has hung up on me twice and the live chat is AI so not helpful - this should be an easy fix 

[MI5]

Guide: How to find help & contact O2 

[madasaf1sh]

As I posted in the other thread you posted in:

Ring the sales team and get them to change the contact number in the account, as talking to the DPD driver this morning, they cant clear the drop off without a PIN, and it checks the one you give is correct 

I would imagine its a sackable offence as well if they do.

Sales can be contacted on 0800 081 0255