on 11-06-2013 12:27
on 11-06-2013 12:27
Today there was an article in the newspaper stating that 1 in 10 people throw something at the computer due to frustration. I wonder if they are all o2 customers? Does anyone know how to speak to someone at o2? The web site is atrocious. I have received a text message stating that my bill is available to view on line. When logged in there are no details of my account. I spent 30 minutes chatting on line to someone who, presumably is in India, and got no where. I have tried again this morning and still no luck. Is o2 the worst company to deal with when you have a query. They would be certainly be at the top of my list. A very disgruntled customer.
John B
on 18-06-2013 20:06
202 no good. Have been tryng all afternoon to talk to some........but "in a queue" for HOURS
on 18-06-2013 20:08
Exactly my problem....any answers?
on 18-06-2013 20:45
on 18-06-2013 20:45
Try calling early morning when it's less busy. Just a matter of patience really. Webchat isn't much use for account related problems. Depending on the urgency of your query there is an email link in my signature.