Re: Constant Pop Up on Forum - Page 10

madasaf1sh · ‎19-01-2023

Is anyone else getting constant pop ups on the forum, such as this

No matter which browser or OS i use they pop up every few minutes...

How can I kill the damn things...

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iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

madasaf1sh · ‎31-10-2023

No offence to the o2 guys but it should be a tick box, and the same one as the one they ticked to turn the *********** thing on...

And if not get a dev, give them a couple cups of red bull and tell them to crack on...

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎31-10-2023

It's the standard crap that we get spun regularly when we have an issue with something.

The reality is that they have no intention of removing / fixing it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎31-10-2023

As we say when a something is awkward, and sits in a queue, wait for the user to leave or the Business Unity to close , the the fault is then fixed

lol

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

jonsie · ‎31-10-2023

O2 are happily aware of the frequency of the pop-up and it serves it's purpose and usefullness for the millions of one-time visitors to the O2 website.

Just how many of these visitors actually fill in this waste of space survey is anyone's guess

I suppose those idiots who could in reallity untick the box can't find their ass in the dark

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

jonsie · ‎31-10-2023

ps

spoke too soon, just got the survey whilst replying previously!

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

pgn · ‎31-10-2023

As with everything O2 these days: persistence.

And by 'eck, that popup is a persistent wee blighter.

Fill it in, and try again - takes your answers and spits them back at you with a "You stupid boy, you have already filled this in, what do you take me for?".

Yeah. Right. Checkbox. Probably a radio button. 🤦

Links to O2 Social Media Team here

Oxonian · ‎01-11-2023

The other question @jonsie is what do O2 actually do with the information that they gather ? I suspect that the answer is very little, unless someone knows otherwise ?

pgn · ‎03-12-2023

Martin-O2 wrote:
Hey everyone,

The popup issue is still under investigation. The cause has been determined but the fix is proving more complicated than expected so unfortunately I don't have a time frame as yet.

Just bumping this up for @Dave-O2's return in Monday. It has been insufferable all morning - heaven knows how people in need of an answer manage... 🤷

Links to O2 Social Media Team here

Oxonian · ‎03-12-2023

Agreed @pgn, it is a complete pain, hopefully @Dave-O2 can do something about it.

Enlli · ‎03-12-2023

Come on. This thread is only coming up for 11 months old. It would be a shame if it didn't reach it's First Birthday party.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.