Consistently bad or no reception/data network

Jake22 · ‎12-07-2024

In live in Lewes, East Sussex. O2 claim that 4G and 5G coverage has ‘good’ signal indoor and outdoors. BUT there is almost always very poor or no reception/data coverage AT ALL. This is not a one-off or occasional problem, it is constant and routine. The same goes for large areas of Sussex including towns/large urban areas.

MI5 · ‎12-07-2024

@Jake22

Coverage checkers are a guide only and are not to be relied on.

Guide: How can I sort out my network issues?

Guide: Is the network down for me or everyone?

https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎12-07-2024

At a guess looks like capacity issues, common on O2

Guide: How can I sort out my network issues?

Guide: Is the network down for me or everyone?

This for Lewes

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Bambino · ‎12-07-2024

@Jake22 Try using WiFi calling when you can: WiFi and 4G Calling: Everything You Need To Know | O2

I DO NOT WORK FOR O2