Complaint

Lblack · ‎07-12-2018

How do I make a complaint for compensation due to having no service

gmarkj · ‎07-12-2018

First step would be to contact customer services and see if they can help.
Next would be to use the complaint option under contact us (bottom of this and every page).

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

EmilieT · ‎07-12-2018

Hi @Lblack, and thanks for your comments. We have an official topic about issues with the network so we're locking this thread to keep the conversation in one please. Please use this thread to find out our latest updates and share your feedback.

Thanks,

The community team.

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