Re: Charged £6.64 extra for 2 years!

mcginnR9 · ‎15-11-2024

Hi folks - I’ve been charged £6.64 since my contract for my Apple Watch expired in June 2021. I have no idea why this has escaped me until now. I broke my Apple Watch and it was uneconomical to repair — over two years ago! I cancelled the contract when it was up, so I have not idea why it has still been taken out. Is there anything I can do about this? I plan on calling o2 customer service tomorrow. I thought the extra charge was one of my bolt ons, not the watch, which i definitely cancelled and have not been using since I paid off the device and cancelled it when taking out my last contract.

MI5 · ‎15-11-2024

@mcginnR9

You can get in touch with Payment Management team on 0800 902 0217

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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