Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
Hello all, Just looking for some advise. 18mths ago i Renewed my Virginmedia package at that time i had a Virgin sim card and so did my partner. As part of the deal they moved my sim to O2, but not the other one.So we decides to migrate the other acr...
Although this article has a US focus, it does contain much information of relevance to UK residents :- How to recognize dangerous scam texts and what do do next | TechRadarhttps://www.techradar.com/computing/that-text-message-is-a-scam-and-other-crit...
Hi,I've not long migrated from Virgin mobile to O2.Yesterday I had three calls from a number in Leeds saying they were from O2 offering me 50% discount on my bills for a year if I responded to some texts that I received. I can share the number.I have...
Why do you lie to me and say the o2 connection works fine in my area when it does not? I would expect this from Tesco mobile. I left Vodafone for you and you suck.
1/ joined o2 via virgin tv deal2/ sim arrived, didn’t work.3/ called for assistance: cut off 4 times and finally gave up after 3 hrs.路4/ decided to cancel as on day 3 of a 14 day cooling off period so called again.5/ advised unable to cancel as ther...
Hi, I've just joined o2 from Voxi/Vodafone and I'm having quite a lot of issues with data and phone reception, I was recently waiting for an important call with my phone right next to me and then had a random news alert that showed I had a missed cal...
I was told I would receive a final bill within 14 days of cancelling my account and porting to another provider. It is now 28 days later and still nothing. I have no access to my O2 account since cancelling and therefore cannot see any bills either i...
I keep receiving phone calls supposedly from 02 from overseas call centre's trying to offer me an improved deal/upgrade etc. My phone flagged up a couple of these numbers as possible scams. The most recent number is: 02035764639. Can anyone confirm i...
This is a non-profit organisation. Good to know if you're out on your own.Strut Safe
So many people I know piggy back on O2 from well known Supermarket? I have What is called premium number, extra scrutiny. 07895 xxxyxx I love being O2 customer!
