Discussions & Feedback
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Forum Posts

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35 replies
  • 6 kudos

O2 roaming - speed test results

Thought I might start a thread where people can post their speed test results when roaming, given last summer's debacle. It's been great for me so far.Was at Prague airport on 22 June 2018 and got 82Mbps up / 25 down on O2 CZ.Now in the city centre o...

Gijón, 30 June 2018
GJD by Level 6: Acolyte
  • 64 replies
  • 1 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Community Manager
  • 86 replies
  • 0 kudos

How to Block a Site That is Age Inappropriate

The site blocking facility provided by O2 generally works well, but how do I report a Site URL that has slipped through the net?I have found that comicsvalley.com is a permitted site, even though it contains very innapropriate sexual content.Can this...


What extra should I choose recently changed to monthly subscription same phone

rosephinn by Level 1: Joiner
  • 1 replies
  • 0 kudos

Lost iPhone during monthly contract

Hi. I've lost my iPhone 10 months into a 2-year Plan. As I still have 14 monthly repayments (£37.99), what is the most cost-effective way of replacing the phone while staying with the contract until September 2021?

JoeyG by Level 1: Joiner
  • 1 replies
  • 0 kudos

oppo reno 5g update

It's been ages since Oppo released the Android 10 update for oppo reno 5g, O2 what's happening?When are you planning to release it?Thank you,A disappointed customer.

raycon by Level 1: Joiner
  • 24 replies
  • 0 kudos

O2 contact us

No option for live chat, try calling and get told I will be waiting an hour to speak to someone- what’s happened o2?? That’s me joining EE, better coverage, better prices and guess what ??- you can actually talk to someone! I know Covid 19 has affect...

Ted1 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Smashed device

I had an accident with my Galaxy S20+ (which isn't insured, kinda thought it was pointless as for years I've paid for insurance for no reason... Sods law!) and my screen is completely dead. I've got no picture on it and it's all smashed.Anyone have a...


Why can O2 do a sim only deal of 120GB for £20 but those of us on contract only get 20GB for £28 if you can do it for sim only surely we can get more data for that price?

Gaz124 by Level 1: Joiner
  • 2 replies
  • 0 kudos