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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Upgrade Nightmare!!!!

Good Afternoon Community, I hope everyone is well. Has anyone else had horrendous customer service from O2? I am disgusted to be honest. https://ibb.co/LQHFbwG

Bnerd89 by Level 1: Joiner
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Xbox X Series Order - 7 weeks and no news!

After waiting 7 weeks for my Xbox X series Oder to be processed I’ve decided to cancel my order and go through Curry’s instead. Which will be delivered within 24 hrs. O2 customer service has been absolutely terrible! Why on earth would it take so lon...

Poor signal.

We live 0.7miles from the SRN in Leven, East Yorkshire. I have made numerous complaints about the poor data transfer. I receive texts from the O2 app informing me that the signal is poor and that engineers are working to correct the issue only to fin...

Leven3 by Level 1: Joiner
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Maximum lines issue when upgrading

Hi, very much aware this is a customer led community and not staffed by O2 but just wanted to explain an issue I have and see if anyone else has had it or has had it rectified. I have 8 lines on my account (mine plus various family member phones, 2 t...

Duckman by Level 1: Joiner
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  • 5 replies
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O2 heroes the unmatched flexibility of Switch Up in the third chapter of ‘Only O2’ campaign series

From the O2 newsroom :- O2 heroes the unmatched flexibility of Switch Up in the third chapter of ‘Only O2’ campaign series - Virgin Media O2https://news.virginmediao2.co.uk/o2-unveils-final-chapter-of-only-o2-campaign-showcasing-unmatched-flexibility...

Oxonian by Level 38: Lively
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my orders!

Hi does anyone know where I can find how to track my order while im in my 02 it keeps saying go to my 02 and find "my orders" but I cannot find my order while Im in my 02Help!

Anonymous by Not applicable
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Constant Pop Up on Forum

Is anyone else getting constant pop ups on the forum, such as this No matter which browser or OS i use they pop up every few minutes... How can I kill the damn things...

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madasaf1sh by Level 78: King of Kings
  • 16531 Views
  • 133 replies
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