Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
one week and paying for a phone i do not have, can not a speak to a human being on either ends of o2 staff or dhl
I ordered a new phone, tracked the delivery, then rescheduled the delivery so I was able to book time off work- received confirmation of rescheduled delivery only to be told by O2 after a 1h 20min long conversation that two attempts have been made to...
I upgrade my account on Friday, taking advantage of the Black Friday deals. I processed the transaction and O2 have complete the credit check, taken the payment, sent my contract and set up the direct debit, however have not processed my order. Today...
I have network issues in my area it’s been few days now I have been using this network since last 5 years and this is the first time i am having this problem and i contacted the customer service and the person who chat with me was Mohd Fakhruddin and...
I ordered a new phone and contract on the 1st of November. O2 have only activated my account today!!!It's took a full month to get a contract. Now, however, I am unable to port my number from vodafone to o2 because I can't log in to MyO2. I tried a f...
I need copies of year 2020 invoices, how can this be claimed from O2. There is a legal right to obtain copies up to 6 years. Who to contact in O2 for this? Thanks
We always tell people not to use esim as a primary sim, as they cause more issues than they solve, and in the US its more of a problem.This article is a good view on why Physical Sims are betterhttps://www.androidpolice.com/i-was-team-esim-but-now-i-...
Hi, we are about to stop using our landline. I have an iPhone, is there any way certain numbers can get through to me at night in particular? I put my phone on silent so I don’t get disturbed. Thanks for any advice. Mia.
This contains some useful guidance :- BBC One - Rip Off Britain - What to do if your Phone is Stolenhttps://www.bbc.co.uk/programmes/articles/4SRrKX6GQdcqsGGNz4tvmqk/what-to-do-if-your-phone-is-stolen
I have been on O2 for 3 years. The first 2 of them were on my phone contract. At the end of my phone contract, I agreed to move to a 2 year SIM Only Contract. So I was led to believe that the ETC (Early Termination Cost) shown on my O2 App is the cos...
