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Can no longer add data to my account

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Anonymous
Not applicable

on ‎06-09-2016 11:27

on ‎06-09-2016 11:27

Hi

 

As of two days ago I can no longer add data bolt ons to my monthly account. Seriously annoying... I don't want to upgrade to the next level. So I am just sat here without data for a few days. Changing the terms of service mid way through my contract is not impressive. I will be leaving O2 at the earliest opportunity.

Lisa

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Anonymous
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on ‎06-09-2016 13:01

on ‎06-09-2016 13:01

Finally got through. there is a bug in the update system at the minute. Was able to add data via cs. phew.
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MI5
Level 94: Supreme
In response to Anonymous
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Registered:

on ‎06-09-2016 13:02

on ‎06-09-2016 13:02

Good news slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

on ‎06-09-2016 13:03

on ‎06-09-2016 13:03

Finally got through. Apparently there is a bug in the update system was able to buy one via customer services. phew.
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