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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Resolved! Carphone Warehouse

Why has O2 sold my details to Carphone Warehouse who now bombard myself and my family, we have 4 contracts with calls about upgrading ? Unethical, unpleasant and unwanted. Am I alone ?

Anonymous by Not applicable
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Why no partnership deals with US companies?

I am generally happy with the service I've had from O2, and the billing for travel in Europe is ok. But I travel to the US for family visits about every other year, and I am not happy with the absence of a low-csot way of using my phone while there. ...

Mezzomama by Level 1: Joiner
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  • 20 replies
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Resolved! Microsoft sells Nokia, Nokia reborn.

http://www.theverge.com/2016/5/18/11699702/nokia-is-coming-back-to-phones-and-tabletsCan only be good news. It's fair to say, Microsoft have been shambolic with the Nokia brand.

viridis by Level 56: Guvnor
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Resolved! Z3 Marshmallow update

Hi there, what is the latest news, on the marshmallow update for Sony Z3. Ive been told, its avaliable from sony?

Anonymous by Not applicable
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  • 1 replies
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Click and collect – how rigorous are ID checks? Victim of ID fraud needs some answers

Hello, I recently found out that I have been the victim of identity theft and fraud. Somebody has set up two fraudulent O2 accounts in my name – a fact I only became aware of last week when I received 4 default notice letters for unpaid bills. O2's f...

Anonymous by Not applicable
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  • 32 replies
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Staying safe online: What tech helps?

Hi guys, O2 is working with the NSPCC to promote safe online experiences for young and vulnerable people. Everyone has the right to access the web, but its always important to ensure safety and security is paramount. How do you control what your chil...

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Toby by Former Staff
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Resolved! Uni gap year in USA while still in contract

Hi,Ive still 18 months left on my contract, but I've been selected for a gap year placement in USA commencing 30th June.To cancel my contract it's going to cost £450, Has anyone ever had a similar experience, or can anyone advise me on a way around t...

Anonymous by Not applicable
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  • 6 replies
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Resolved! Premium Charge Scams

Has anyone had any success in blocking these scammers from sending texts and making charges against their accounts?Has anyone found a way of getting O2 to take some responsibility for closing down the route that these companies use to facilitate the ...

Anonymous by Not applicable
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  • 7 replies
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O2 Repair Service

I have returned my phone for repair but engineers can't replicate the fault so are sending back which I understand. I asked the repair centre if I could replicate the fault in the O2 shop would they accept the O2 representatives endorsement. They sai...

Anonymous by Not applicable
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  • 20 replies
  • 0 kudos