General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 Travel increases

Another way of 02 inflicting extra revenue charges upon their users. It currently costs for a call 50p for 60 minutes from Europe, I use wifi for downloads etc & what's app for sending pictures, dont need the extra bundle or the extra charge. Won't b...

Resolved! 0845 charges with Big Bundle

Ok, I know the T&C's say 0845 numbers get charged and aren't included in the Big Bundle but most people don't want to waste their lives wading through T&C's. It certainly comes to O2 customers surprise when they get charged separately for a call to a...

Resolved! Marshmellow S5

I see lots of discussion on Marshmelow for 02 S6 but is it likely for the S5?

There's no such thing as a Leica phone...

Really interesting article on the verge this morning, discusses the "Co engineered by Leica" Huawei P9.All stems from the fact that the hardware inside the camera is actually not even made by Leica.http://www.theverge.com/2016/4/26/11507260/leica-pho...

Can't receive calls from a select few

hi. I can't receive calls from a few friends but I can call them and send and receive texts from them, can FaceTime too. Having researched others problems, it seems likely it is something to do with my number not porting 100% correctly (from virgin)....

Bill Shock in the media again

http://www.thisismoney.co.uk/money/experts/article-3548464/ASK-TONY-O2-charged-902-calls-claims-plane-won-t-investigate-bill.html 1 The title is misleading as o2 have investigated2 The customer had used the phone So as usual the advice from us here i...

The o2 coverage checker is behind the ofcom one ?

http://maps.ofcom.org.uk/check-coverage/ Checked my local area and guess what the o2 map shows less coverage than the ofcom map for 4g !!!

'Discussions with Amy - and other bots'

the above from Technology correspondent Rory Cellan-Jones from BBC news (generally Radio 4) 1st an apology from me ... = ... I am not skilled in putting up a blue link ... but ... came upon this item of tech news whilst perusing a very recent blue li...

Resolved! pac code

Hi. How do you get your pac code from O2. ?..Thx.

Resolved! Free wireless headphones?

I have just recieved my s7 without the free wireless headphones that were supposed to be part of the deal?