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Bad!!!

Nooo1
Level 1: Joiner
  • 1 Posts
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on ‎24-08-2023 15:37

on ‎24-08-2023 15:37

Zero signal at all, says o2 turned my 4g off all bills paid… full day and night with nothing! Then I try to ask via customer chat and they delete all messages after waiting days for them to reply!!! They offer to take £10 off bill but that’s not happened. Now I can’t get a signal to even load a map, I’m so fed up and on top all this they haven’t even give me my Disney plus discount. Nobody to call or complain to to sort it… if you do it via chat it just gets deleted. Paying almost £50 to sometimes get a signal and for my 4g to sometimes work. 

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MI5
Level 94: Supreme
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on ‎24-08-2023 16:05

on ‎24-08-2023 16:05

@Nooo1 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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