Apple Watch Error Code 30

[Silverill]

Hello. 

I have been trying to set up an existing data plan on my Apple Watch. However I get error code 30. 

O2 customer services are absolutely no help. If they actually listen to my issue they reset something and tell me to wait 24 hours, and then spend up to 10 days investigating. No response on the complaints. Stuck in a loop with no help. 

I know the data plan was removed from my previous watch. Could the previous owner have left their data plan on my watch and this is causing. 

grasping at straws as o2 havent got a clue?  

[MI5]

@Silverill 

All error codes we know here Activate Apple Watch Guide 

Reference code 30.

You already have an Apple Watch connection for the Lead iPhone mobile number, please select the option to move any existing Airtime Plan to this watch instead.

[Silverill]

Thanks. However it doesn’t give me the option to move the existing plan and on the occasions it does, I get the error 30 again. 🤷‍♂️

thank you anyway. Those error codes are quite useful 

[MI5]

@Silverill 

Send a message to @Dave-O2 and he'll try to help you.

[Silverill]

Thank you