Age verification problem

[Anonymous]

Hi Have been a customer of O2 for over 3 years. But all of a sudden they have asked me for age verification to download a game, and have the gall to ask for money for this, as I have never encountered this before is O2 in financial trouble and just want to grap the most cash it can from its customers before it goes belly up, or what is more likely its trying to restrict downloads. Tried to contact customer services about this with the normal success rating you get for this. I play online games and am less than impressed to find that I cannot gain access to it. Has anybody else encountered this problem if so how did they get round it. Have been with O2 for over 3 years, but virgin is looking mighty tempting to me.

[Anonymous]

Here I am

Today, I actually had a discussion with some of the web guys to discuss how we could keep product pages up-to-date with community content. That was very constructive, to be honest.

Keeping procedures up to date when it comes to 'procedures' through community content is a bit more difficult though. We did speak about more and better functionalities for flagging incorrect content.

Feilim also commented to perksie comment on webcontent: http://community.o2.co.uk/t5/Latest-O2-Info/Ask-the-Director-How-can-we-make-your-life-even-better-c...

Does that help?

[perksie]

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@Anonymous wrote:
Feilim also commented to perksie comment on webcontent: http://community.o2.co.uk/t5/Latest-O2-Info/Ask-the-Director-How-can-we-make-your-life-even-better-connected/m-p/242265#M2575

Does that help?

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Thanks for the response, we will all look forward to improvements to the main site.

[Anonymous]

THIS

[MI5]

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@Anonymous wrote:

THIS

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can we help ?

[Cleoriff]

http://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification

http://news.o2.co.uk/2011/03/03/mobile-phones-and-age-verification-your-questions-answered/