cancel
Showing results for 
Search instead for 
Did you mean: 

Aerial Direct - long contract!

Anonymous
Not applicable

Hi,

 

My mother asked me to help her with her mobile phone, and upon investigation I've found that she has an O2 business account which was sold to her by Aerial Direct.

 

The account is 18 months into a 36 month contract. The contract didn't come with a handset, and from looking at the tariff is extremely poor value. I feel that she has been mis-sold and I'd like to know what is the best way to go about leaving this contract early?

 

Any help much appreciated.

 

Thanks, Ralph

Message 1 of 11
4,918 Views
10 REPLIES 10

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Hi @Anonymous I understand you have been contacted by customer services about this, can you confirm? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 11 of 11
693 Views