Hi All,
This is an intro as well as a cry for help! 
I'm just coming to the end of my Voda contract, and as I had no incentive to stay with them, I decided to shop around. I then had a call from Aerial a couple of weeks ago, and TBH, the lad that I spoke to was neither pushy or came out with typical sales patter. I asked lots of questions which he answered honestly - I asked for things like a 32G 5s instead of 16, and was it worth going to 5G of data instead of 1G and he explained every reason why I shouldn't. Maybe an honest salesman!!
He gave me time to think about it, and so I looked at all mobile contracts/offers to compare. The deal he offered, whilst only saving me a small amount of money, was better than what Voda were offering and no dearer than what other providers were offereing. He was also offering me O2 which is where I wanted to go. Yesterday, I got a pre arranged call back from him and then went through everything again, and I 'signed on the dotted line' as they say!
I had no reason to worry about this, as my last Voda contract was sold in the same way and I've never had an issue. I say no reason to worry, but as I've signed for O2 now, I thought I'd look at the forum, and now it would appear that I DO have a reason to worry!!!! 
I know this was discussed at length in a previous post that has only recently been resolved - I think it was Toby that sorted it - but is there any way that I could get out of this and deal with O2 directly, is it illegal to have no 'cooling off' period, or am I now totally stuck with this lot for the next two years?
Sorry my first post is a negative one, but any advice/help will be gratefully received 
Thanks, Nick
@Anonymous wrote:I hope he can
I just hope that I've not made this a storm in a teacup!
Your crossing the 't's' and dotting the 'i's' before its too late ,so nothing wrong with that.
@Anonymous wrote:
@Anonymous wrote:I hope he can
Your crossing the 't's' and dotting the 'i's' before its too late ,so nothing wrong with that.
Very true, thanks for the support
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- 152167 Posts
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@MI5 wrote:
@Anonymous wrote:
However, when I spoke to O2 sales, the knob that I spoke to told me that they have nothing to do with O2.Clearly he was mis-informed !!
He was obviously mis 'whatever', cos he went off on one as soon as I mentioned AD!
Perhaps he was having a bad hair day
@Anonymous wrote:
@MI5 wrote:
@Anonymous wrote:
However, when I spoke to O2 sales, the knob that I spoke to told me that they have nothing to do with O2.Clearly he was mis-informed !!
He was obviously mis 'whatever', cos he went off on one as soon as I mentioned AD!
Perhaps he was having a bad hair day
Possibly so....
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@anticpated wrote:Hope you get it sorted.
Me too TBH, I would like to think that all will be well with AD, it would save a lot of hassle!
What a difference a day makes! I have just spoken to a very nice lady at O2 sales, and explained everything to her. She listened to what I said and she confirmed that AD are one of their 3rd party suppliers. Funny how the chap I'd spoken to yesterday denied they were anything to do with O2!! She said that I have nothing to worry about by going through them, and should there be a problem O2 will deal with it. Even when I said that I'd cancel with AD and deal directly with O2, she basically said there was no point.
As we've already mentioned here, we've only heard about a small number of complaints and grumbles from people that do not like cold calling,which I understand. As the lady from O2 said, this is the same for any company selling products/services, inc. O2 and yet we never hear about those people that are pleased with their products or services.
So the upshot is, she's answered a lot of my questions and allayed most of my fears but a little part of me is still back where I was at the beginning 
I'm going to mull over this a little longer, but I may just stick with the original plan and keep my fingers crossed
I'll let you know 
.gif)
