Aerial Direct - What Have I Done?

[Anonymous]

Hi All,

This is an intro as well as a cry for help!

I'm just coming to the end of my Voda contract, and as I had no incentive to stay with them, I decided to shop around. I then had a call from Aerial a couple of weeks ago, and TBH, the lad that I spoke to was neither pushy or came out with typical sales patter. I asked lots of questions which he answered honestly - I asked for things like a 32G 5s instead of 16, and was it worth going to 5G of data instead of 1G and he explained every reason why I shouldn't. Maybe an honest salesman!!

He gave me time to think about it, and so I looked at all mobile contracts/offers to compare. The deal he offered, whilst only saving me a small amount of money, was better than what Voda were offering and no dearer than what other providers were offereing. He was also offering me O2 which is where I wanted to go. Yesterday, I got a pre arranged call back from him and then went through everything again, and I 'signed on the dotted line' as they say!

I had no reason to worry about this, as my last Voda contract was sold in the same way and I've never had an issue. I say no reason to worry, but as I've signed for O2 now, I thought I'd look at the forum, and now it would appear that I DO have a reason to worry!!!!

I know this was discussed at length in a previous post that has only recently been resolved - I think it was Toby that sorted it - but is there any way that I could get out of this and deal with O2 directly, is it illegal to have no 'cooling off' period, or am I now totally stuck with this lot for the next two years?

Sorry my first post is a negative one, but any advice/help will be gratefully received

Thanks, Nick

[Anonymous]

Well the iPhone 5s is 4G and your sim will be a new 4G variant.

However you will need to be on a 4G tariff which is via a free bolt on applied by O2.

Here's the O2 link http://mobi.o2.co.uk/pl/svt/si/mo2couk/po/o2uk/pa/got4G

[Anonymous]

And here http://community.o2.co.uk/t5/Welcome-News/4G-Text-Campaign/td-p/621674

[Toby]

Thanks for updating us Nick! Glad to hear its going smoothly. I'll answer your PM very soon

For more info on Aerial and other O2 partners, please visit the link below:

http://www.o2.co.uk/business/how-to-buy/partners

[Anonymous]

Thanks for the updates all, and I'll have a look at those links shortly

[Anonymous]

You're welcome.

[Anonymous]

g

[jonsie]

Sounds like a company to stay well away from. You've had a lucky escape. They have been going a few years though although maybe different management.

No one seems to have a good word for them on the community over the years but are supposedly an O2 trusted partner.

[jonsie]

I see you have since deleted your post gstar999 so my reply seems a little meaningless now.

[Cleoriff]

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@jonsie wrote:

I see you have since deleted your post gstar999 so my reply seems a little meaningless now.

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Most strange @jonsie I read the post last night and a tad bewildered about the deletion..

[Anonymous]

Which is why I deleted my reply as I quoted that post.

Deleted by the OP because of its content against the company named possibly.