23-11-2024 15:51
I called 0344 809 0202 as published on O2 website to report spam.
The call identity on my phone was Boyarsky Murphy Architects??
The person who answered claim to be from O2 and sent me a passcode and asked me to read it back.
I refused as O2 website states 'we will never ask you for one time passcodes'
What's going on?
How do I contact O2 if their number is corrupted?
23-11-2024 15:56
Just call 202 but your issue is more likely a CLID fault rather than anything else.
If you have called O2 it is safe to repeat codes as it states not to if you were called, but not if you call them.
23-11-2024 15:59
Many numbers, and Social Media contacts too, for O2 in here: Guide: How to find help & contact O2 @Littleboots
Also at the foot of the main O2 site pages https://o2.co.uk/contactus (used to be here on the Community Forum footer as well, but that broke a while back and the forum manger @Dave-O2 has yet to get the site fully reinstated.
23-11-2024 16:30
23-11-2024 16:30
Thank you.
Do you know why the number is identified as another company and not O2?
23-11-2024 16:33
23-11-2024 16:33
PS What's a CLID issue?
Thanks
23-11-2024 16:34
CLID is call line identity.
The system that combines phone numbers with names of people or businesses @Littleboots
23-11-2024 17:15
23-11-2024 17:15
Speak to the manufacturer of your Phone, and get them to speak to the vendor who provides the service to them to get it updated..