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02 surprises;gold surprise-free texts or unlimited texts?WA?

Anonymous
Not applicable
WHAT A JOKE!!IVE BEEN WITH 02 FOR OVER 10 YEARS AND IM REALLY GETTIN ANNOYED!!!15 QUID TOP UP JUST TO GET FREE TEXTS OR UNLIMITED TEXTS WHEN YOU GET THEM ALREADY WITH YOUR TOP UP.LETS FACE IT,WITH TECHNOLOGY THESE DAYS SURELY THEY CAN FIGURE OUT YOU ONLY TEXT 02 NUMBERS.WHAT A FARCE!!CONSIDERING GOIN TO ORANGE,BETTER OFFERS AND MY MATE WON A PHONE AND TICKETS(FOR A SHOW SHE DIDNT HAVE TO GET A FLIGHT TO SEE)IN THE LAST THREE YEARS I MEAN..............H E L L O !!!!!!!!!!!!! Smiley Mad Smiley Mad Smiley Mad Smiley Mad Smiley Mad
Message 1 of 35
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Anonymous
Not applicable
1 but why should they? O2 surprises is a marketing gimmick, not one of your human rights.
2 o2 currently runs circa 20 million accounts and will almost certainly sell more than 16 payg and 3 post pay phones tomorrow.
The "I'll take my business elsewhere" stance is the customers ultimate sanction, but dont kid yourself it bothers the network one bit. By all means do it.....if its right for you. But as a threat its pretty limp, unless you have something better to go to. And good luck with T mobile cs if you go there. The philippines based advisors cant understand you and you pay to speak to them grin
Message 31 of 35
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Anonymous
Not applicable

The "I'll take my business elsewhere" stance is the customers ultimate sanction, but dont kid yourself it bothers the network one bit. By all means do it.....if its right for you. But as a threat its pretty limp, unless you have something better to go to. And good luck with T mobile cs if you go there. The philippines based advisors cant understand you and you pay to speak to them grin

For goodness sake follow the plot. I wasn't threatening to leave 02. An earlier thread suggested I did so. As regards the Philippines, you want my Son's address there wink
Message 32 of 35
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Anonymous
Not applicable
Sorry, follow the plot? The phrase
should I also mention that you are encouraging their customers to take their business elsewhere if dissatisfied with the Surprises scheme?
At the last count I think I am responsible for 16 pay and go phones with 02
is what prompted my response, which is a relevant counterpoint to what you wrote if anyone is thinking along those lines.
Btw, who were you thinking of mentioning it to? Are you suggesting you might grass up the forum to o2 management. Thats not very pro-free speech is it grin
Message 33 of 35
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Anonymous
Not applicable
Arguing on the internet is rather silly what!
One might say that if one succeeds it is still rather pointless - old chaps wink
Message 34 of 35
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Anonymous
Not applicable
Arguing on the internet is rather silly what!
One might say that if one succeeds it is still rather pointless - old chaps wink


Ha ha, you got slapped down slightly then :robotwink:
FWIW, I liked it
Message 35 of 35
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