@AAT
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks
Guide: Upgrading Your O2 Phone
Or if you have insurance https://www.o2.co.uk/help/digital-services/o2-insurance
Or if under warranty you’d need to call O2’s customer service team about – give them a call on 0344 809 0202
Guide: A Guide to Skype
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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