bill query

[DeniseHRS121]

Hi have been calling every day for over a week to talk to someone and am put on hold and then when i get through to someone i get cut off this is becoming a real problem is there any way someone can help or call me to help with the business account

[MI5]

@DeniseHRS121 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or contact payment management.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Thanks