Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
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  • 2 replies
  • 1 kudos

Resolved! Employee left - how to kill off his old number?

Hi, Hope someone here can help me as I've drawn a blank on the 'help' pages etc. Here's my question: An employee has left the business. He doesn't want to take his number with him, and there's no point in the business keeping paying the standing char...

Phone not working in US

Phoned business support and told that everything was ok and no reason why phone should not be working everything fine their end. Advised turning the phone on and off and still problems and now saying low data - no chat line available and business cus...

Jac67 by Level 1: Joiner
  • 207 Views
  • 1 replies
  • 0 kudos

VAT on bill

I need my bill with VAT broken out. Your bills used to this but now they have been "simplified" and don't show a breakdown

tom62 by Level 1: Joiner
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VAT breakdown on bills

I have a pay monthly account and I need to see a VAT breakdown on my bills. Can you please advise me on this as soon as possible? Many thanks.H Cook (Mrs)

Resolved! Close Account

Can you confirm that my account is now closed as I have transferred to another network.

Peter110 by Level 1: Joiner
  • 380 Views
  • 1 replies
  • 0 kudos

Impossible to amend account details on my business account

I have spent hours on multiple days trying to amend my account details on my business account. The my o2 business doesn’t let me and all paths take me to a number 8002 that doesn’t work or a landline number that has over a 30min wait time. The self h...

DB3 by Level 1: Joiner
  • 418 Views
  • 2 replies
  • 0 kudos

my billing

I have two numbers showing on my account but I don't know what one is for. Also, want to check my plan and charges. Thanks

TimL20 by Level 1: Joiner
  • 246 Views
  • 1 replies
  • 0 kudos